Terms of use and sale

GradeMate provides an automated estimate of a collectible card's condition from photographs, with reference to criteria published by grading companies.

This estimate is indicative. It is not a grade, a certification, an appraisal, or investment advice.

GradeMate is an independent service. It is not affiliated with, partnered with or endorsed by PSA, Beckett (BGS), CGC, SGC, PCA, HGA or any other grading company.

Names and trademarks are cited descriptively and belong to their respective owners.

GradeMate may earn a commission when you buy through some links to eBay or Amazon shown in reports or in the submission planner, at no extra cost to you. These links are marked as such. They are provided for convenience: GradeMate does not sell these products, is not responsible for the listings, prices or sellers on those sites, and receives no commission from any grading company.

Affiliate links have no influence on the grade estimate or the grading verdict, which are computed the same way whether or not a link is shown.

The grade actually assigned by a grading company may differ, sometimes substantially, from the estimate provided. Grading involves human judgement and depends on factors not observable in a photograph.

GradeMate cannot be held liable for any purchase, sale or submission decision made on the basis of an estimate, nor for costs incurred as a result.

You are responsible for keeping your credentials confidential and for activity carried out from your account.

You agree to upload only images you own or are authorised to use, and not to use the service for any unlawful purpose.

The subscriptions shown on the Pricing page are offered at the price and with the contents shown on that page when you subscribe; payment is sold through Link, Stripe's payment service (see “Prices and payment”). Pro is billed monthly and, when the Pricing page offers it, yearly. Shop, for card shops and high-volume sellers, is billed monthly and can be taken out only when the Pricing page offers it; it includes everything in Pro, with a higher fair-use limit and larger planned submissions (up to 200 cards per submission, against 25 on Pro).

Every plan has a fair-use limit on the number of analyses, dashboard, batch processing and API combined: 20 analyses a day without a subscription, 300 a month on Pro and, when it is offered, 1,000 a month on Shop. Every analysis counts, basic or detailed, even when the photos cannot be graded; an analysis that fails or is interrupted does not. Once the limit is reached, further analyses are refused until it resets; write to contact@fleeceai.agency if you need more. Days and months run in UTC: the limit without a subscription resets at midnight UTC, Pro's and Shop's on the 1st of each month.

The following sections, from “Seller” to “Complaints”, form the terms of sale of GradeMate's paid offers: credit packs, the Pro subscription (monthly or yearly) and the Shop subscription. They apply to every purchase and supplement these terms of use; you accept them by ticking the box provided before payment.

The GradeMate service is provided by FLEECE AI, a French simplified joint-stock company with a single shareholder (SASU) with share capital of €1,000, whose registered office is at 10 rue Pierre Poisson, 63400 Chamalières, France, registered with the Clermont-Ferrand Trade and Companies Register under number 932 329 188 (EU VAT number FR45932329188). Contact: contact@fleeceai.agency.

Prices are those shown on the Pricing page when you order, taxes included: in euros on the French site and in US dollars on the English site, for the same amount. Depending on your country, the checkout page may show the price converted into your currency.

Payment is collected by Stripe through its Managed Payments service: the sale is made to you through Link, Stripe's payment service, which acts as the merchant of record for the transaction. Stripe/Link issues receipts, invoices and refunds under its own terms, shown on the checkout page, and handles payment-related requests. On your bank statement, the purchase appears as “LINK.COM*”. You can view your orders, manage or cancel your subscriptions and update your payment method on link.com.

The service itself — analyses, reports and each plan's features — is provided to you by FLEECE AI.

A pack's credits are added to your account as soon as payment is collected; they never expire. A subscription opens its plan's features as soon as payment is confirmed. Before payment, by ticking the box provided, you expressly ask for this immediate performance (see “Right of withdrawal”).

A subscription is paid in advance for its period — a month or a year — and renews automatically for a period of the same length until you cancel it. Before a yearly subscription renews, a reminder email is sent to you.

You can cancel at any time, free of charge: from Settings, with the “Cancel my subscription” button, or on link.com. Cancellation takes effect at the end of the period already paid: your plan's features stay open until that date, and nothing further is charged. The current period is not refunded pro rata: cancellation is different from withdrawal, described below.

Where the Pricing page offers yearly billing or Shop, switching between monthly and yearly billing, or between Pro and Shop, is done from the “Manage my subscription” button; the price difference is prorated over the remaining period. A second subscription cannot be taken out alongside the first.

Deleting your account cancels any active subscription immediately, with no refund for the current period, and unused credits are lost. To make use of the period you paid for, cancel your subscription first and delete your account when it ends.

If you are a consumer, you have 14 days to withdraw from a purchase, without giving any reason. This period runs from the day the contract is concluded, that is, the day of payment (articles L221-18 et seq. of the French Consumer Code).

To exercise it, use the “Withdraw from the contract here” page, linked at the bottom of every page of the site: you immediately receive an acknowledgment by email, with the date and time of your request. You may also send us any unambiguous statement at contact@fleeceai.agency.

Credit packs: before payment, by ticking the box provided, you ask to have your credits immediately and acknowledge that you lose your right of withdrawal for the credits you use (article L221-28, 13°, of the French Consumer Code). Credits still unused on the date of your withdrawal are refunded pro rata to the pack's price.

Subscriptions: before payment, by ticking the box provided, you ask for the subscription to start before the end of the withdrawal period. If you withdraw, the price paid is refunded, less an amount proportionate to the service supplied until you communicated your decision (article L221-25 of the French Consumer Code).

The refund is made no later than 14 days after we receive your request, using the payment method used for the purchase; it is issued by Stripe/Link. Stripe also applies the cooling-off periods required by law and may grant a refund within 60 days of a purchase.

For digital content and services supplied to a consumer, FLEECE AI is liable for any lack of conformity under the conditions set out in articles L224-25-12 et seq. of the French Consumer Code: for the period set by law for a one-off supply, such as a credit pack, and for the whole duration of supply for a subscription.

In the event of a lack of conformity, you are entitled to have the service brought into conformity or, failing that, to a price reduction or to terminate the contract, under the conditions set out in those articles. Report it to contact@fleeceai.agency.

A grade actually awarded by a grading company that differs from the estimate is not a lack of conformity: the estimate is indicative by nature (see “Purpose of the service”).

For any complaint, write to contact@fleeceai.agency: we reply within 48 business hours, within 24 business hours for Pro and Shop subscribers.

When a card saved in your collection comes back from grading, you can enter the grade it received. You then earn +1 credit, once per card, if all of the following apply: you have already paid on GradeMate (a subscription or a credit pack); the card was saved from an analysis run on GradeMate; its detailed report is unlocked; the analysis was conclusive; the grade is entered at least 14 days after the card was saved; and you have not already received 3 such credits in the current calendar month (UTC).

A card earns this credit only once, even if its grade is cleared and entered again, or the card is deleted and saved again. The credit is added to your balance and is used like a purchased credit. Clearing or changing the grade does not take back a credit already received.

Enter the grade actually awarded: grades entered feed, in aggregate form, the figures published on the Grade accuracy page.

You can make a card from your collection public. Its page is visible to anyone who has the link; it is not listed by search engines. Each page states that the grade is an AI estimate from photos, not an official grade.

You publish the page under your own responsibility: only share photos you have the right to publish. You can stop sharing at any time from the card's report; the link then stops working, and sharing again creates a new link.

To report a public page you believe to be unlawful, write to contact@fleeceai.agency.

The value of your collection and price alerts are based on prices published by third-party card catalogues, recorded once a day (currently for Pokémon and Magic cards). They are estimates for information only: they may be missing, late or wrong, and they are neither a sale price nor investment advice.

An alert saying that grading looks worth it relies on the AI-estimated grade and on grading companies' published fees; it has the same limits as any estimate (see “Limitation of liability”).

We do what is needed to keep the service available, without being able to guarantee continuous availability (maintenance, an outage at a provider). For paid plans, this does not limit the legal guarantee of conformity described above.

The contents of the free trial analysis may change. For an ongoing subscription, any change to its price or contents is notified to you by email at least 30 days before it takes effect, and you may cancel free of charge before that date. Any substantial change to these terms is indicated on this page, with the date above updated.

These terms are governed by French law. If you are a consumer living in another European Union country, you keep the protection of the mandatory provisions of your country's law. Failing an amicable resolution, the dispute is brought before the court with jurisdiction under the ordinary rules.